February 2019

I don��t see b2b sales as a funnel anymore, I think of it as a flywheel where the ongoing experience of the customer sits at the centre. The sales cycles are longer, our customers are only ever a few clicks from our competition, everything is measurable and the demands we ask of our sales teams are far greater.

Justin Kersey jumped onto Sales Operations Demystified to share his knowledge regarding sales operations and planning along with his broader experience in Sales Operations. Justin interestingly does not have direct sales experience, his background sits within operations and finance.

Tom and Henry try to understand exactly what Sales Operations is and what they are responsible for.

Over 60% of the world��s leading CEOs believe that the use of artificial intelligence will have a bigger impact on their companies than the arrival of the internet.

Oliver talks about the brilliance of the team edition tool for your company, in other words the information is gathered when adding an account into Salesforce. For instance Oliver provides brilliant examples of using the team edition tool.