The 5 Sales Engagement Tools That You’re Probably Not Using

Research from Challengerinc says that 57% of the a customers’ purchase decision is made before they even talks to a supplier or salesperson. Online research, aggregate sites and social media platforms now influence buyer decisions as customers attempt to get a 360 degree impression of a supplier before engaging with them.
So how do you keep up with the demand of prospect. The answer are smart sales engagement tools, here are our Top five sales tools you need to get the most out of your CRM.

1. Zendesk  Zendesk logo

Is customer engagement software where the user can interact with their customer through the phone, chat, email, social media, and many other channels; so you can quickly respond to your clients. It’s easy to implement, use and scale. You can become a smooth operator and build your brand loyalty through this software. It’s a great support ticket system for business.

2. LiveChat   Livechat logo

This software offers the fastest way to help your business customers; LiveChat is help desk software where the user can engage with their customers with ease. Through this customer engagement software, you can comfortably help those customers who have brand query and questions. The quick chat option provides the instant way to communicate with your customers and it’s really faster option than email and phone.

3. ChurnZero Churnzero logo

Get real-time alerts, customer health scores, customer segmentation, next-gen communication and many more features with ChurnZero. It’s renowned customer success software for SaaS and Subscription businesses. This software is easy to integrate with third-party platforms. You can map and track the journey of your customer through this software where he/she can track on-boarding, engagement, expansion, and advocacy. The software offers automation feature for customer marketing.

4. Ebsta  ebsta logo black 100x100

Our suite of sales engagement tools enable you to send automated email campaigns, track email opens and clicks, and update Salesforce on the fly. If you find yourself spending more time trying to schedule meetings than closing deals, our meeting scheduling software automatically updates so your availability is always up-to-date.
We also have email cadences, which are a series of emails scheduled with follow up tasks that qualify prospects for you, which saves you time to deal only with the people who are ready to buy now.

5. amoCRM  amoCRM logo

Build sales automation with amoCRM; it’s a smart cloud-based CRM system which one is helpful for sales automation and management. You can communicate with your customer through this software; he/she can find the most popular options for communication through amoCRM. It’s easy to use software and the great platform for SaaS businesses. You can automate your sales process from lead capture to win sales through the software.
With these Sales Engagement Tools you’ll reach your sales targets 10x faster!

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Calum Morrison

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