Resources

Senior Director, Sales Operations & Planning: Yuri Dekiba of Akamai Technologies

Yuri Dekiba jumped onto Sales Operations Demystified to share her knowledge and experience in Sales Operations. Check out all the other episodes of Sales Operations Demystified here. You can learn more about: Yuri Dekiba Akamai Technologies    Key Takeaways From sales into sales operations… Yuri started her career as an entry-level sales associate at Symantec, she has always been passionate about continual development and learning new things… she always wanted to become a teacher. This interest led her into helping out with sales training which eventually morphed into sales enablement. From there, Yuri was helped roll out a methodology…

Increasing the amount of new opportunities created: David Zwerin of TripActions

David Zwerin jumped onto Sales Operations Demystified to share his knowledge and experience in Sales Operations and ways to increase the amount of new opportunities created. Check out all the other episodes of Sales Operations Demystified here. You can learn more about: David Zwerin TripActions Tools Mentioned: Salesforce Linkedin Sales Navigator Outreach LeadIQ Chorus Tableau ZoomInfo AtriumHQ Asana Key Takeaways “Sales Ops found me…” When asked about why he moved from sales into sales ops, David shares: “Sales Ops found me”. When working in sales, someone in his team asked David if he wanted to be in the “boiler room” and…

Global Revenue Operation Manager: Christopher Jacks of Optimove

Christopher Jacks jumped onto Sales Operations Demystified to share his knowledge and experience in Sales Operations. Check out all the other episodes of Sales Operations Demystified here. You can learn more about: Christopher Jacks Optimove    Tools Mentioned HubSpot Apollo Gong Linkedin Sales Navigator Microsoft Power BI Slack Zapier Key Takeaways Chris’s route into sales operations Despite the fact that Chris started off his career in sales, he always had an interest in the sales process and the use of data. After completing a data science course at General Assembly, Chris joined Optimove in a sales operations role to…

Making Order Out Of Chaos: Taimoor Tariq of Sellics

Taimoor Tariq jumped onto Sales Operations Demystified to share his knowledge and experience in Sales Operations as well as bringing order out of chaos. Check out all the other episodes of Sales Operations Demystified here. You can learn more about: Taimoor Sellics  Key Takeaways From sales to sales ops to customer experience then… As the majority of our guests, Taimoor was unintentionally exposed to sales ops whilst working as a sales rep at InfoTech, his manager needed help with a go-to-market strategy and Taimoor helped him out part-time, though this soon morphed into a full-time role. Taimoor then moved…

Director Of Sales Operations: Kali Berry of Remesh

Kali Berry jumped onto Sales Operations Demystified to share her knowledge and experience in Sales Operations. Check out all the other episodes of Sales Operations Demystified here. You can learn more about: Kali Berry Remesh   Tools Mentioned: Salesforce Outreach Troops HubSpot InsightSquared Docusign Key Takeaways Kali spent time cold calling… Like many other guests, Kali’s route into sales operations came through sales… after a couple of weeks of cold calling, Kali’s boss at the time mentioned that it may be better for Kali to move into a more operational role. Kali started with some basic sales admin, such as…

Sr. Sales Operations Manager: Alicia Balance of InfluxData

Alicia Balance jumped onto Sales Operations Demystified to share her knowledge and experience in Sales Operations. Check out all the other episodes of Sales Operations Demystified here. You can learn more about: Alicia Balance InfluxData    Key Takeaways Alicia was headhunted from support ops into sales ops Alicia transitioned from a role as a customer success manager into a role in support operations after she enjoyed the technical project management aspect of an operational task given to her. One of her friends within a different business then reached out to Alicia in regards to a role in sales operations…

How To Manage Data Effectively: Michelle Tuzman of Electric

Michelle Tuzman jumped onto Sales Operations Demystified to share her knowledge and experience in Sales Operations as well as how to manage data effectively . Check out all the other episodes of Sales Operations Demystified here. You can learn more about: Michelle Tuzman Electric  Tools Mentioned: Salesforce Gong Outreach ZoomInfo Linkedin Sales Navigator Zuora Key Takeaways From finance to sales operations As we have found with multiple other guests, finance is a well-trodden route into sales operations. Michelle studied finance and then moved into an internship with HubSpot that taught her the basics of SaaS finance. Then during a…

The Definition Of Data Quality in Sales Ops: Jason Muehring of Cisco Capital

Jason Muehring jumped onto Sales Operations Demystified to share the definition of data quality when being in sales ops. Check out all the other episodes of Sales Operations Demystified here. You can learn more about: Jason Muehring Cisco Capital   Tools Mentioned: Salesforce Tableau Zoom Webex Teams Sharepoint Key Takeaways Jason’s journey into sales operations Like many others in the field of sales operations, Jason first starting taking on sales ops related responsibilities (reporting and forecasting) in a more general analyst role, he then was given the opportunity to move full time into the sales ops team. Salesforce as the…

How To Influence People In An Organization: Ella Pebbles of Aircall

Ella Pebbles jumped onto Sales Operations Demystified to share her wonderful journey and how to influence people in any organization. Check out all the other episodes of Sales Operations Demystified here. You can learn more about: Ella Pebbles AirCall   Tools Mentioned: Salesforce Pardot Marketo Gong Salesloft Linkedin Sales Navigator Chili Piper MixMax ZoomInfo Key Takeaways Ella fell into sales operations… Ella studied maths, operations, and statistics and then took on a number of analyst roles in finance… then someone in operations decided that Ella looked like she had a good profile for sales operations. This led to Ella being…

The Best Onboarding Process with Dan Grossberg of SevenRooms

Dan Grossberg jumped onto Sales Operations Demystified to share his knowledge and experience in Sales Operations and how to have a great onboarding process. Check out all the other episodes of Sales Operations Demystified here. You can learn more about: Dan Grossberg SevenRooms   Tools Mentioned: Salesforce Groove Outreach Troops Gong Sonar Key Takeaways “I break and make things” Dan’s Linkedin tagline does not state an inflated job title. It simply states his mantra: “I break and make things”. At the start of the interview, he shares that this is a good way to describe the work we do in…