With 171,000 registered attendees, 2,700 different sessions and 13 million online viewers, Dreamforce was back with a bang in 2019. Here are our the top 5 highlights from the event: 1 – Einstein Can Now Talk To You Salesforce are jumping on the voice train… Einstein, their general AI engine can now receive audio commands and respond with data pulled from the CRM: In a live demo during the opening keynote, Chief Scientist Richard Socher calls a car rental business to extend his rental over the weekend. Einstein was able to answer (as the customer support assistant for the car…
Businesses often purchase Salesforce as a panacea for all their sales ills; when it doesn’t deliver the results right away, executives and managers are often left with an enterprise-level solution without the enterprise results and tragically low Salesforce adoption
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