Product Manager

About Us

Ebsta is a fast-growing SaaS company with customers around the world and offices in London (HQ) and San Diego.

Founded in 2012, Ebsta has developed a customer intelligence platform that empowers thousands of businesses to engage customers at scale.

We’re a team of bold and creative start-up professionals with an incredible passion for what we do. We believe in our staff and ensure we have a diverse and inclusive working environment where we can learn from one another. We welcome smart people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a really fun place to work.

Join us and do the best work of your life.

About the Role

You’ll be responsible for:

  • Working closely with design, engineering and business teams to ship products users love
  • Developing thorough requirements for each product and feature build, including user stories, workflows and business requirements
  • Proposing improvements to existing features, communicate and prioritise these changes alongside other development priorities
  • Ensuring effective teamwork, communication and collaboration across the business
  • Managing the end-to-end lifecycle of product releases, including communicating product updates to internal and external stakeholders
  • Analysing feedback from internal teams, customers, user surveys and usability tests to identify and prioritise actionable feedback

 

Skills & Abilities Required

The ideal candidate will be:

  • Driven, curious and proactive
  • Comfortable working with cross-functional teams and managing timelines
  • Able to analyse data to make informed decisions
  • Be detail and design oriented, always thinking of the user experience
  • Experienced working within an agile environment, preferably SaaS
  • Organised and possess strong communication and presentation skills
  • Experienced in some of the following areas: Salesforce, CRM, inbound marketing software (e.g. Hubspot, Pardot), data, reporting and analytics
  • Must be eligible to work in the UK

Benefits of joining Ebsta

  • Excellent package
  • Bespoke tech setup
  • Gym membership
  • Working with exceptional people
  • Training and certification
  • Flexibility, ownership, freedom and autonomy

Sound like you?

Send us what we need to know to work@ebsta.com.

Ready to drive revenue and retention?