Ebsta is a fast-growing SaaS company with customers around the world and offices in London (HQ) and San Diego.
Founded in 2012, Ebsta has developed a customer intelligence platform that empowers thousands of businesses to engage customers at scale.
We’re a team of bold and creative start-up professionals with an incredible passion for what we do. We believe in our staff and ensure we have a diverse and inclusive working environment where we can learn from one another. We welcome smart people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a really fun place to work.
Join us and do the best work of your life.
Ebsta is looking for a Renewals Specialist to join the Customer Success team, assist in our renewal process and ensure customer success and satisfaction. This person will be responsible for managing the subscription renewal sales cycle, post-sales customer support, licensing, and other general ad hoc sales and customer success functions. Through relationship building and frequent communication, the Renewals Specialist will assist in ensuring timely renewals, increased knowledge of Ebsta products, and help maintain a high level of customer satisfaction. This is an opportunity to start at the ground level of Customer Success with the ability to advance through the Customer Success ranks or other functions of the business, such as Sales or Support.
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