Salesforce Productivity

Sales Productivity Metrics You Need to Know

In a recent survey, we asked Sales Ops experts about their best sales metrics to track rep productivity.

5 Tips for Managing Employees During a Crisis

In response to the uncertainties presented by Covid-19, businesses around the world are now adapting to remote working. While 70% of people globally already work remotely at least once a week, these new policies leave many employees – and their Managers – working out of the office and separated from each other for the first time.  Although managing a remote team comes with its own unique set of challenges, with the right tools, the help of technology and defined procedures, managers can overcome these obstacles.  Here’s 5 tips for managing a remote team during a crisis and how to set…

The Ultimate Email Tracking Guide for Recruiters

85% of recruiters rely on email as their top channel to contact and build relationships with talent. Email is still number one. Your inbox is constantly filled with résumé and communications with potential new hires as well as clients looking to fill positions. Recruiting top talent typically involves going back and forth via email with applicants, so it’s important to know if the recipient is viewing and responding to your emails. Email tracking is important for Recruiters in order to see if their outreach is successful. Just as email Marketers track their open rates, Recruiters should do the same with…

How to Successfully Work Remotely in Sales

The novel coronavirus has killed almost 2,800 people in China, as of Thursday, 27th February, and there are over 81,000 confirmed cases worldwide across 40 countries, with 36 confirmed cases in the UK. As the COVID-19 virus spreads across other parts of Asia, Europe, and the Middle East, major companies like Microsoft, Hitachi and Chevron are asking their workers to work remotely as a measure against the rapidly-spreading disease. Remote work is quickly gaining momentum, as the coronavirus may force this transition more quickly than expected. But remote work does come with its challenges, especially in terms of workforce engagement….

Top 5 Highlights From Dreamforce 2019

With 171,000 registered attendees, 2,700 different sessions and 13 million online viewers, Dreamforce was back with a bang in 2019. Here are our the top 5 highlights from the event: 1 – Einstein Can Now Talk To You Salesforce are jumping on the voice train… Einstein, their general AI engine can now receive audio commands and respond with data pulled from the CRM: In a live demo during the opening keynote, Chief Scientist Richard Socher calls a car rental business to extend his rental over the weekend. Einstein was able to answer (as the customer support assistant for the car…

Ebsta’s Guide To Sales Engagement Score & Sales Forecasting

Oliver Squires provides a rounded overview of the levels of engagement an organisation should have, learn how you can use sales forecasting more effectively with the Ebsta Engagement Score. Providing brilliant real life examples and situations.��

Ebsta's Team Edition With Oliver Squires

Oliver talks about the brilliance of the team edition tool for your company, in other words the information is gathered when adding an account into Salesforce. For instance Oliver provides brilliant examples of using the team edition tool.

The Role Of The Salesforce Administrator

Salesforce Administrators When we got down to the bare bones of it