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Salesforce Usage Report 2019

Now in its fourth year, the report provides a deep investigation into the challenges,
opportunities and direction of the world’s leading CRM.

Speaking to over 500 companies across six continents, we’ve collected the insights from those on the
front line of sales through to the c-suite confirming budgets and future integrations.

How the fastest growing companies & those with £100m turnover use Salesforce

  • The biggest barriers facing Salesforce users
  • The future of Salesforce as a CRM
  • Benchmarks, statistics, opportunities and leading insights
  • Commentary from global ISVs and figureheads

“The way we sell as businesses have changed because of how the connected customer now buys. Our entire relationship with the CRM is changing as a result.” – Dan Remedios, VP of Product, Ebsta

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