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Mastering the Art of Relationship Building with Jaime Konzelman, Vice President, Sales at Unisys
In this episode of the Revenue Insights Podcast, host Lee Bierton is joined by Jaime Konzelman, Vice President, Sales North America & Canada at Unisys. They explore the intricacies of cultivating meaningful connections with individuals, delving into various subjects that encompass the significance of relationships and effective strategies for building them in the year 2023....
Establishing a High-Performance Business through Efficient Change Management with Zach Gropper, Founder and CEO at Insight Revenue
In this episode of the Revenue Insights Podcast, host Lee Bierton is joined by Zach Gropper, Founder and CEO at Insight Revenue. In their discussion, they cover several topics, such as the significance of a business operating at a high level, the impact of change management on a business, techniques to enhance business and customer...
Building Trust and Credibility Through Data-Based Feedback with Basil Murray, VP of Enterprise Commercial Sales at DHI
In this episode of the Revenue Insights Podcast, host Lee Bierton sits down with Basil Murray, VP of Enterprise Commercial Sales at DHI, a SaaS platform with AI-enabled products for talent acquisition. The conversation covers several touchpoints in the sales and revenue space, including adapting selling and revenue operations to the current environment and coaching...
How to create a culture of accountability as a RevOps team of one with Robb Finkelstein, Head of Revenue Operations at Heyday
Robb started off in sales operations and worked in the fintech sector before finally discovering his passion for e-commerce. He was intrigued by Heyday’s business model and had always been keen to build a RevOps function from scratch. Robb was lucky enough to join HeyDay just as they exited stealth mode with Series A funding.
[00:30] – Robb’s story
[02:05} – How Heyday’s business model is unique
[03:56] – Building RevOps from the ground up
[05:25] – What Robb prioritised first
[07:50} – Taking the learnings from ShipBob previously into Heyday
[09:30} – The secret to creating a culture of accountability
[10:47] – How Heyday’s sales process has changed over time
[14:26] – The challenges and opportunities for their AEs and SDRs
[17:18] – How the onboarding process is very different at Heyday
[18:30] – The benefits of being a RevOps team of one
[20:43] – When you are in a team of one – how do you prioritize the jobs that need to be done, and how do you weigh them against what you want to be done
[23:15] – What are the essential, needed, and nice to have tools in your tech stack
[26:35] – How Heyday gets value from tools which help them to be creative with their outreach
[28:05] – Resources that have helped Robb – Outreach’s blog for learning about sales engagement
Learn more about:
Accountability in Revenue Operations
Creating alignment between teams
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