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Show Notes 

[00:30] – Robb’s story

[02:05} – How Heyday’s business model is unique 

[03:56] – Building RevOps from the ground up

[05:25] – What Robb prioritised first 

[07:50} – Taking the learnings from ShipBob previously into Heyday

[09:30} – The secret to creating a culture of accountability 

[10:47] – How Heyday’s sales process has changed over time

[14:26] – The challenges and opportunities for their AEs and SDRs

[17:18] – How the onboarding process is very different at Heyday

[18:30] – The benefits of being a RevOps team of one 

[20:43] – When you are in a team of one – how do you prioritize the jobs that need to be done, and how do you weigh them against what you want to be done

[23:15] – What are the essential, needed, and nice to have tools in your tech stack 

[26:35] – How Heyday gets value from tools which help them to be creative with their outreach

[28:05] – Resources that have helped Robb – Outreach’s blog for learning about sales engagement

Learn more about: 

Accountability in Revenue Operations

Creating alignment between teams 

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