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Show Notes
[00:30] – Robb’s story
[02:05} – How Heyday’s business model is unique
[03:56] – Building RevOps from the ground up
[05:25] – What Robb prioritised first
[07:50} – Taking the learnings from ShipBob previously into Heyday
[09:30} – The secret to creating a culture of accountability
[10:47] – How Heyday’s sales process has changed over time
[14:26] – The challenges and opportunities for their AEs and SDRs
[17:18] – How the onboarding process is very different at Heyday
[18:30] – The benefits of being a RevOps team of one
[20:43] – When you are in a team of one – how do you prioritize the jobs that need to be done, and how do you weigh them against what you want to be done
[23:15] – What are the essential, needed, and nice to have tools in your tech stack
[26:35] – How Heyday gets value from tools which help them to be creative with their outreach
[28:05] – Resources that have helped Robb – Outreach’s blog for learning about sales engagement
Learn more about:
Accountability in Revenue Operations
Creating alignment between teams
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