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Flowchart diagram trends

Product Update: Introducing Ebsta’s Pipeline Flowchart

One of the crucial issues that our customers have highlighted with sales data is understanding “how has my pipeline changed” and “why has that happened?”. Being able to identify why a pipeline has increased or decreased or how it is trending seem simple questions to ask, but for most sales…

Flowchart diagram trends

Product Update: Introducing Ebsta’s Pipeline Flowchart

One of the crucial issues that our customers have highlighted with sales data is understanding “how has my pipeline changed” and “why has that happened?”. Being able to identify why a pipeline has increased or decreased or how it is trending seem simple questions to ask, but for most sales leaders and managers, it is extremely difficult to get those simple questions answered without diving into a mountain of data from your CRM or relying on sales reps for an update. Quite simply, getting to see the truth of your sales pipeline is well… a bit foggy. Starting today, we’re…

How to Personalize Emails at Scale

Ebsta’s cadence tool allows you to automatically trigger personalised emails and tasks, to nurture relationships with customers and ensure you never miss a follow-up. Kicking things off this year, we want to be the first to tell you that we have now made improvements to this feature to enable you…

Introducing Ebsta’s Revenue Intelligence Platform

Today, we’re launching a powerful new product that helps Sales teams to improve forecasting accuracy, identify risk and increase customer engagement. Say “hello” to Ebsta’s Revenue Intelligence Professional.  We started Ebsta with the vision of providing simple, powerful tools that help businesses engage better with their customers and make the…

Product Update: Relate Attachments to Salesforce Files in Lightning

The rumors are true. Salesforce Files are taking over! Files came onto the scene when they were first introduced in the Salesforce Winter ’16 release, intending to be part of the evolution of content management for Salesforce users. Salesforce Classic allows users to add several different kinds of files —…

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What Ebsta can do to measure sales pipeline health?

New year, new sales goals. Welcome back to the office. If you’re feeling a little overwhelmed with your sales goals for 2021, you’re not alone. But let’s face it, it’s never too late to get your head around a plan for the new year. In the previous installment, we looked at how to improve sales pipeline accuracy. But we only scratched the surface. In this blog, we’ll be sharing what Ebsta can do to measure your sales pipeline health – in order to develop a true understanding of the quality of your 2021 pipeline. So, how does Ebsta measure your…

3 Ways to Improve Sales Pipeline Accuracy

Managing the sales pipeline is a critical aspect of managing team performance. If you were promoted from the field, you probably already know that the sales pipeline holds information about pending sales opportunities and consists of various stages relating to the advancement of those opportunities. But before we proceed, let’s…

How to Sell in Today’s Customer-Led Economy

Consumers have power in this customer-led economy. In the last decade, after the 2008 financial crisis and with the rise of digital communications, we’ve seen a massive shift in how businesses try to position themselves to potential customers. Is your business prepared to embrace that shift? Rising Expectations in the…

3 Reasons Why Salespeople Don’t Use Salesforce

Let’s face it, sales reps hate using CRM. On a day to day basis, you’re too busy calling prospects, mining leads and booking meetings to even remember to log into Salesforce. As a sales rep, there’s absolutely nothing more frustrating than having to spend time manually logging emails and calls….

You’re selling to a different buyer now

…and it’s not because of COVID-19. Very few businesses have escaped the collateral impact of Coronavirus and sales fronts are reflecting that. Business survival currently means adjusting value propositions, restructuring teams, investing in critical tech, overhauling processes, and rolling out lighter commercial models. These are war-time revenue lines and when sales confidence does return – which it will – it’s likely that the way we sell will be permanently changed. Seventeen years ago the SAARs epidemic kick-started China’s e-commerce evolution and opened the internet up as a sales medium. It was a watershed moment for Alibaba and set them on…

How to End an Email Professionally: Sign-Offs to Use and Avoid

How to End an Email Professionally How you end an email and your email sign-offs are important. It leaves your recipient with a lasting impression of you – and you want to make sure that impression is a positive one. A professional email closing leaves the reader with a good impression of you and of…

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Guide on How to Choose the Right Email Greetings

How to Choose the Right Email Greetings  Starting an email seems like no big deal, but your choice of words can have a massive impact on how the rest of your message is received. In this guide, we’ll analyze the importance of email greetings, and provide you with examples of how to start an email—among…

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5 Tips for Managing Employees During a Crisis

In response to the uncertainties presented by Covid-19, businesses around the world are now adapting to remote working. While 70% of people globally already work remotely at least once a week, these new policies leave many employees – and their Managers – working out of the office and separated from each other for the first…

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How to End an Email Professionally: Sign-Offs to Use and Avoid

How to End an Email Professionally How you end an email and your email sign-offs are important. It leaves your recipient with a lasting impression of you – and you want to make sure that impression is a positive one. A professional email closing leaves the reader with a good impression of you and of your business. An unprofessional email closing has the opposite effect. You don’t want to use the same sign-off in every situation, however. Depending on the type of email you’re sending and how well you know its recipient, you can tweak your sign-off for best results….

Guide on How to Choose the Right Email Greetings

How to Choose the Right Email Greetings  Starting an email seems like no big deal, but your choice of words can have a massive impact on how the rest of your message is received. In this guide, we’ll analyze the importance of email greetings, and provide you with examples of…

Building Stronger Customer Relationships in Uncertain Times

Your customers may be on self-quarantine, but that doesn’t mean you can’t stay connected and continue providing excellent service. During this time, there are many questions that arise around how you should move forward: • Do you continue working as normal? • Should you address the situation at hand? •…

5 Tips for Managing Employees During a Crisis

In response to the uncertainties presented by Covid-19, businesses around the world are now adapting to remote working. While 70% of people globally already work remotely at least once a week, these new policies leave many employees – and their Managers – working out of the office and separated from…