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00:40 – 3:30 – Chris’ story at Transunion

03:55 – 05:45 – How the sales team space has evolved in the past 10 years

06:27 – 11:22 – How to build relationships between operations, enablement, and sales teams

11:38 – 12:50 – Breaking down silos between go-to-market teams

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19:17 – 22:51 – How to simplify your CRM so sellers want to use it 

23:32 – 26:11- How to build a CRM sales reps want to use

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35:30 – 38:38 – Chris’ book recommendations – Cal Newport’s Be so good they can’t ignore you and Jonah Berger’s Invisible Influence

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