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Learn from the brightest minds how to predictably and efficiently grow revenue.
How to Prevent Deal Slippage in 2023 with Brad McGinity at Hone
In this episode of the Revenue Insights Podcast, host Lee Bierton is joined by Brad McGinity, CRO at Hone, a platform for cohort-based management and leadership training. Brad’s role is as a problem solver in the revenue operations space. You must listen to this episode if you prefer to be hands-on with your teams. The...
Mastering the Art of Relationship Building with Jaime Konzelman, Vice President, Sales at Unisys
In this episode of the Revenue Insights Podcast, host Lee Bierton is joined by Jaime Konzelman, Vice President, Sales North America & Canada at Unisys. They explore the intricacies of cultivating meaningful connections with individuals, delving into various subjects that encompass the significance of relationships and effective strategies for building them in the year 2023....
Establishing a High-Performance Business through Efficient Change Management with Zach Gropper, Founder and CEO at Insight Revenue
In this episode of the Revenue Insights Podcast, host Lee Bierton is joined by Zach Gropper, Founder and CEO at Insight Revenue. In their discussion, they cover several topics, such as the significance of a business operating at a high level, the impact of change management on a business, techniques to enhance business and customer...
Sr. Sales Operations Manager: Alicia Balance of InfluxData
Alicia Balance jumped onto Sales Operations Demystified to share her knowledge and experience in Sales Operations. Check out all the other episodes of Sales Operations Demystified here.
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Alicia was headhunted from support ops into sales ops
Alicia transitioned from a role as a customer success manager into a role in support operations after she enjoyed the technical project management aspect of an operational task given to her.
One of her friends within a different business then reached out to Alicia in regards to a role in sales operations as her experience in support ops would aid them when rolling out their end to end sales process.
InfluxData and their sales team in the world of remote work
Like many teams during these challenging times, InfluxData has shifted to remote work and has introduced a number of measures to ensure sales morale and productivity remain high.
They are leveraging Slack and Zoom for daily standups, have incorporated a “bring a child or pet” to work day and have even started remote social events such as a “drawing class”.
Alicia’s impact on InfluxData’s sales process in the first month
Alicia has only been with InfluxData for a single month, but she is about to implement a process first actioned at a previous role. All commercial departments will draw up an Executive Business Review together.
The keyword here is “together”. Alicia has found that when sales, marketing, and customer success are required to report to leadership in the same report, this fosters a collaborative work environment between the teams, as opposed to a competitive one.
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