Podcast

The Next Evolution of Sales Ops with Neil Thomson, Global Director of Sales Operations, Corporate Solutions at JLL

In this episode of Sales Ops Demystified, Tom Hunt and Alex Freeman are joined by Neil Thomson, Global Director of Sales Operations, Corporate Solutions at JLL. They discuss how to tell a story through data, building data-driven storytelling skills in your team, the key focus of Sales Ops teams, and how Sales teams can make the best use of their data. Neil’s LinkedinJLL Website The transition from field sales to Sales Ops Larger sales teams need at least one dedicated Sales Ops role to take their sales function to the next level. This transition will free up the time that…

Designing The Ideal Rep Experience with Dana Therrien, Senior Vice President, Worldwide Revenue Operations at Genesys

In this episode of Sales Ops Demystified, Tom Hunt and Alex Freeman are joined by Dana Therrien, Senior Vice President, Worldwide Revenue Operations at Genesys. They discuss the biggest trend in Sales Ops, why a company should reflect on its sales ops culture, and what they can do to create…

The Secret To Increasing Salesforce Usage with Peter Charshafian, Senior Sales Excellence Manager at GlobalWebIndex

In this episode of Sales Ops Demystified, Tom Hunt and Alex Freeman are joined by Peter Charshafian, Senior Sales Excellence Manager at GlobalWebIndex. They discuss how Sales Ops roles are being thought of as “Sales Excellence” roles, how data helps build a baseline level of trust across entire organizations, and…

Do Not Overload Your Sales Team with Jani Levӓnen, Director of Sales Effectiveness at Iron Mountain

In this episode of Sales Ops Demystified, Tom Hunt and Alex Freeman are joined by Jani Levӓnen, Director of Sales Operations at Iron Mountain. They discuss how sales ops should be positioned in relation to the sales team, how to get started on creating a globalized sales ops function, and…

The Most Difficult Job in the World with Carl-Johan Färnström, Head of Business Operations at Mynewsdesk

In this episode of Sales Ops Demystified, Tom Hunt and Alex Freeman are joined by Carl-Johan Färnström, Head of Business Operations at Mynewsdesk. They discuss CJ’s journey from Sales Ops to Business Ops, cleaning up Mynewsdesk’s tech stack, and how they plan to overcome Salesforce CPQ implementation problems. Carl-Johan’s Linkedin…

Sales Enablement in the Digital Age with Kathy Chou, SVP of Worldwide Sales Strategy and Operations at VMWare

In this episode of Sales Ops Demystified, Tom Hunt and Alex Freeman are joined by Kathy Chou, Senior Vice President of Worldwide Sales Strategy and Operations at VMWare. They discuss the role of sales enablement in the digital world, how to measure its ROI, and uniting sales ops with marketing…

Breaking Down a Sales Ops Function with Zahra Bukhari, Senior Sales Operations Manager at Klaviyo

In this episode of Sales Ops Demystified and Tom Hunt are joined by Zahra Bukhari, Senior Sales Operations Manager at Klaviyo. They discuss Zahra’s organic growth in her sales ops career, how Klaviyo’s sales ops team is growing to support expansion, and how first-time managers can approach delegating work and…

Sales Ops as Internal Consultants with Martin Levesque, Former Director of Sales Operations at FairWarning®

In this episode of Sales Ops Demystified, Tom Hunt is joined by Martin Levesque, Former Director of Sales Operations at FairWarning®. They discuss why Sales Ops as an internal consultancy team is a good idea, how sales ops teams can be better consultants to internal teams, and why industrial knowledge…

Data Driven Sales Ops with Adam Ecevedo, Former Sales Operations Manager at Tableau Software

In this episode of Sales Ops Demystified, Tom Hunt is joined by Adam Ecevedo, Former Sales Operations Manager at Tableau Software. They discuss using data to enable sales reps to be more effective, how to be more data-driven, and handling data quality issues in sales ops. Adam’s Linkedin Tableau Software’s…

Burning Sales Calories with Will Brown, Director of Sales Operations at Loadsmart

In this episode of Sales Ops Demystified, Tom Hunt is joined by Will Brown, Director of Sales Operations at Loadsmart. They discuss an overview of Loadsmart’s sales ops strategy, how to weaponize your sales team, and drive efficiency in prospecting through “sales ops qualified” leads.  Will’s Linkedin Loadsmart’s website Will’s…

Sales Operations Strategy with Tim McGee, VP of Sales & Commercial Operations at Elsevier

In this episode of Sales Ops Demystified, Tom Hunt is joined by Tim McGee, VP of Sales & Commercial Operations at Elsevier. They discuss staples of the sales ops role, modernizing the sales operations strategy during and after the pandemic. and Elsevier’s highest impact sales ops tools.  Tim’s Linkedin Elsevier’s…

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