Podcast

How Shipwell Operates Sales with Kara Gillilan Murphy, Head of Sales Operations

Kara Murphy, head of sales operations at Shipwell, joins the Sales Operations Demystified podcast to share her journey from software development to sales ops, the perks of having a small ops team, and their plan for operations post-pandemic. Check out all the other episodes of Sales Operation Demystified here. Kara MurphyShipwell The trio of technology, sales, and customer service Kara started her career as a developer at eLoyalty (a tele tech company), before moving to process improvement and change management.  Kara believes that customer satisfaction creates loyalty. Her initial experience in customer satisfaction has helped her in sales operations.  Kara’s…

Sales Ops Demystified interviews Bradley Gehrig from Sword Health

A 321% Increase in Sales Conversion Rate with Bradley Gehrig, Lead Commercial Operations at SWORD Health

This week, we talk to Bradley Gehrig, Commercial Operations Lead at SWORD Health. Bradley shares his definition of commercial operations, how he sees this to be different from sales operations and the activities he completed that led to a significant increase in sales conversion rate. Bradley Gehrig’s LinkedIn SWORD Health…

How to Balance Sales Strategy and Operations with Stephanie Kaup, Head of EMEA Cloud Central Sales Operations at a Big Tech Company

This week, we talk to Stephanie Kaup, currently working as Head of EMEA Cloud Central Sales Operations at a Big Tech Company. Excelling in sales ops with a martial artist’s patience and perseverance, Stephanie shares a holistic approach to sales strategy and operations success. Stephanie Kaup’s LinkedIn How Stephanie translates…

How to Start a Sales Ops Function with Scott Hillier, Head of Sales Operations – Music Promotion at Spotify

This week, we are talking to Scott Hillier, who is currently constructing a sales operations function at Spotify. Scott Hillier’s Linkedin  Spotify Website  How Scott got his start in sales ops  Starting as a Practice Management Analyst at Axiom Law in 2011, Scott has a history of working with reputed…

This Sales Ops Legend Was Acquired Three Times (SAP, Microsoft, Salesforce) with Don Otvos, VP Revenue Operations at LeanData

This week, we are talking to Don Otvos, VP Revenue Operations at LeanData. Reflecting upon his journey through sales operations, Don shares insights on different revenues and sales operations roles.  In conclusion, Don shares how LeanData converts leads into customers. Don Otvos LinkedIn LeanData website  An unexpected journey into sales…

The Role of Sales Ops in Acquisitions with Chris Fezza of AdminWithin

This week, we are talking to Chris Fezza, currently serving as the Founder at AdminWithin.  Chris shares insights into the significance of analytics in sales operations and planning and the growing need for technology implication from a psychologists’ paradox with a clinical psychology background.  In conclusion, Chris shares the opportunities…

How to Build Your 2021 Sales Forecast with Kirsty Charlton, VP Revenue Operations at Signal AI, and Kevin Raybon, Founder & President at SOPSA

This week, for the second time in Sales Ops Demystified, multiple guests join us. Listen to Kirtsy Charlton, VP revenue operations at Signal AI, and Kevin Raybon, Founder and President at SOPSA, get into a conversation about the revolution in forecasting for 2021, the new normal of forecasting, and granularized…

Building A Lean, Mean Sales Operations Machine with Rob Stanger of XANT

This week, we are talking to Rob Stanger, currently serving as VP operations and GTM Strategy at XANT. Having worked in Silicon Valley with huge names such as Yahoo and eBay, Stanger shares how you can build a lean, mean sales operations machine. In conclusion, Stanger shares how regular pipeline…

The Importance of Soft Skills in Sales Ops with Robert Muñoz of Forrester Research

In this episode, we are joined by Robert Muñoz, the Principal Analyst for Sales Operations Strategies at Forrester Research. With almost a decade of experience in sales operations, Robert discusses the key fundamentals and sales operations best practices that lead to optimization of sales for a company. In the end,…

Scaling from $10m to $50m ARR with Jeff Ignacio of UpKeep

This week, we are talking to Jeff Ignacio, currently serving as Head of Revenue and Growth Operations at UpKeep. Working in sales operations and planning with a diverse finance, sales, and marketing operations background, Jeff sheds light upon the significance of technical skills in sales operations: Jeff Ignacio LinkedIn UpKeep…

How To Scale Startup Sales Teams with Patrick Thorp of Sales For Startups

This week, we are talking to Patrick Thorp, Head of Delivery at Sales for Startups. With immense knowledge and insight into sales strategy and operations, Patrick stresses the distinct functionality of sales and revenue operations and shares his secrets of developing a foolproof business structure. In conclusion, Thorp also addresses…

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