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00:32 – 05:25- Sebastien’s Story

05:56 – 08:34- How sales teams are slowly becoming more progressive

09:16 – 10:52- Lacking empathy and understanding is holding back businesses

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29:10 – 33:19 – Why PLG is so popular in RevOps communities right now

33:31 – 34:40 – Sebastien’s Book Recommendation – Thank you for Arguing by Jay Heinrichs

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Learn more: 

Diagnosing problems with your sales process 

Social selling 

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