Podcast

The Pros and Cons of Remote Forecasting with Bradley Strite, Revenue Operations Manager at Kobiton

This week we are talking to Bradley Strite, Revenue Operations Manager at Kobiton. Bradley shared the pros and cons of remote forecasting, challenges of remote operations, and his top-rated tech stack.  Bradley’s LinkedIn  Kobiton’s website Bradley’s journey into sales ops  Bradley is the first in his family to go to college. He started studying at RIT (Rochester Institute of Technology) and got a BS in accounting.  After completing his bachelor’s degree, Bradley joined MicroEdge as a Jr. Staff Accountant but soon got promoted to the position of Sales Operation Analyst.  During his seven years in sales operations, Bradley has worked…

Forecasting Strategies for Sales Ops with Michaela Downs, Head of Sales Operations at Benchling

This week we are talking to Michaela Downs, Head of Sales Operations at Benchling. Based on her seven-year expertise in sales operations, Michaela shares strategies to create an efficient sales ops team for the first time.  Listen to Michaela share her forecasting metrics, approach, and her top-rated tech stack for operational excellence.  Michaela Downs’ LinkedIn Benchling’s website  Michaela’s journey into sales ops  Michaela started her journey as an Accounts Manager at Polyvore and worked in the same position for one year. But soon she explored her passion for sales operations and started her journey as a Sales Operations Manager in…

Tracking & Accountability in Revenue Operations with Krystal Diel, Director of Revenue Operations at Capacity

This week we are talking to Krystal Diel, Director of Revenue Operations at Capacity. With a passion for learning and improvising the processes, Krystal shares how diverse life experiences can speed up learning, the evolution of sales operations, and the significance of tracking in streamlining your operation.  Krystal Diel’s Linkedin Capacity’s website  Diverse industrial experiences and sales enablement  Krystal started her career in 2008 at Lindenwood University as a Resident Directors’ Assistant, after which she joined Dynamic Fitness Management as a personal trainer and fitness professional.  After working in a few different industries, Krystal finally explored her passion for sales…

Lean Sales Leads with Lisa Smith, Head of Sales Operations at Hazel Health

This week, we are joined by Lisa Smith, Head of Sales Operations at Hazel Health. With a passion for sales and operations and a decade’s worth of experience, Lisa discusses the evolving trends in sales and operations, which focused sales activities can help drive growth, and the significance of pre-pipeline lead evaluation. Lisa Smith’s LinkedIn Hazel Health’s website  Sales ops leadership at its best  Lisa is a sales and operations enthusiast. At Hazel Health, she leads a large sales team of sales reps and creates strategies for refining sales operations. Lisa’s go-to tool to achieve sales and operations excellence is…

Making Sales Ops More Actionable with Ethan Trombley, Director of Revenue Operations at Keyfactor

This week, Ethan Trombley, Director of Revenue Operations at Keyfactor, joins us on the Sales Ops Demystified Podcast. Ethan shares intriguing differences between sales and revenue operations and how to shrink complex problems into smaller, more actionable variables. Ethan Trombley’s LinkedIn Keyfactor’s website The journey from finance to revenue ops  Ethan is passionate about exploring effective KPIs and objectives to enhance sales operations at Keyfactor. He guides his teams’ performance by encouraging cross-department interaction and equips them with the latest technology, resources, data, analysis, trends, and information. “The admirable quality in a sales ops resource is the ability to shrink…

From Sales to Revenue to Business Operations with Nicole Bradshaw, Sr. Director of Business Operations at Parsable

This week, Nicole Bradshaw, Senior Director of Business Operations at Parsable, joins us in the Sales Ops Demystified Podcast. Nicole shares the art of analyzing sales and market trends for growth and strategic business decisions.  In conclusion, Nicole reveals the key attributes to train your teams for performance growth.  Nicole’s LinkedIn Parsable’s website Learning from experience After graduating from the Georgia Institute of Technology, Nicole started her career as an intelligence analyst for the New Jersey office of Homeland Security. Nicole learned to find patterns through data analysis and create strategic plans during her experience as an intelligence analyst. After…

From Marketing to Rev Ops with Evan Luke, Director of Revenue Operations at VanillaSoft

This week, we are talking to Evan Luke, Director of Revenue Operations at VanillaSoft. Evan shares how his marketing acumen helps him deliver on his rev ops KPIs.   Evan shares how to transform a broken process into a seamless customer experience. Evan’s LinkedIn VanillaSoft’s website From marketing to rev ops  Evan started his marketing journey in 2016 as a marketing specialist at Expertfile, where he worked for almost two years and later moved to VanillaSoft as a manager for marketing campaigns and revenue operations.  With four years of well-rounded experience as a marketing specialist, Evan believes that  the three fundamentals…

The Six Pillars of Revenue Operations with Rhys Williams, VP Revenue Operations at Convercent

This week, we are talking to Rhys Williams, VP of Revenue Operations at Convercent. Having worked in both sales and revenue operations, Rhys shares the fundamental difference between these two functions along with what he believes to be the six pillars of revenue operations. Rhys’s Linkedin Convercent’s website Rev ops: the secret to master operations   After graduating from college in 2010, Rhys started his professional journey in sales operations. Rhys felt his inclination towards revenue operations, he shares: “Exposure to revenue operations helps your overall career in sales operations.” Revenue operations provide you the opportunity to understand;  How to improve…

Technical Sales Operations with Lance Thompson, Technical Sales Operation Manager at SeekOut

This week, we’re joined Lance Thompson, who is currently a Technical Sales Operation Manager at SeekOut. In conclusion, Lance shares many fundamentals to follow throughout the sales cycle.  Lance Thompson’s LinkedIn  SeekOut’s website The art of developing systems from scratch Lance started his journey as a sales coordinator, where he was responsible for observing implemented sales strategies and reporting to the marketing team on elements that needed improvement.  From the sales coordinators’ position, he was promoted to a marketing events management role, but due to lack of opportunities in the field for a new-comer, he switched to sales.  Feeling burnt…

The Steak Problem in Sales Ops with Don Turner, Director of Sales Operations at Lark Technologies

This week, we are joined by talking to Don Turner, Director of Sales Operations at Lark Technologies. Don shares the sales KPIs which he uses to train reps for high performance.  In conclusion, Don shares how communication and lead rationalization can help grow sales. Don Turner’s LinkedIn Business leadership at its best  Don is an active business leader who delivers thoughtful and productive sales enablement plans and strategies to refine sales operations. He grooms his sales teams by training them on KPIs and equipping them with the most desirable attributes like accountability, communication with the customers, resources management, and technology…