Podcast

Sales Ops as Internal Consultants with Martin Levesque, Former Director of Sales Operations at FairWarning®

In this episode of Sales Ops Demystified, Tom Hunt is joined by Martin Levesque, Former Director of Sales Operations at FairWarning®. They discuss why Sales Ops as an internal consultancy team is a good idea, how sales ops teams can be better consultants to internal teams, and why industrial knowledge is important to sales processes. Martin’s LinkedinFairWarning’s website Martin’s journey into Sales Ops  Martin started by studying workflow automation and document management, which evolved into implementing automation tools for business processes. He eventually started leading a team and building a consultancy inside of the company called DocuPhase. Here, his role…

Sales Ops in a Remote World with Zane McCarthy, Sales Operations Lead at Fieldwire

This week, we are talking to Zane McCarthy, currently serving as Sales Operations Lead at Fieldwire. With a return to in-person office work on the horizon, many ops and sales leaders wonder what a mixed or fully remote sales ops team will look like. Zane’s Linkedin Fieldwire’s website Sales vs…

The Pros and Cons of Remote Forecasting with Bradley Strite, Revenue Operations Manager at Kobiton

This week we are talking to Bradley Strite, Revenue Operations Manager at Kobiton. Bradley shared the pros and cons of remote forecasting, challenges of remote operations, and his top-rated tech stack.  Bradley’s LinkedIn  Kobiton’s website Bradley’s journey into sales ops  Bradley is the first in his family to go to…

Forecasting Strategies for Sales Ops with Michaela Downs, Head of Sales Operations at Benchling

This week we are talking to Michaela Downs, Head of Sales Operations at Benchling. Based on her seven-year expertise in sales operations, Michaela shares strategies to create an efficient sales ops team for the first time.  Listen to Michaela share her forecasting metrics, approach, and her top-rated tech stack for…

Tracking & Accountability in Revenue Operations with Krystal Diel, Director of Revenue Operations at Capacity

This week we are talking to Krystal Diel, Director of Revenue Operations at Capacity. With a passion for learning and improvising the processes, Krystal shares how diverse life experiences can speed up learning, the evolution of sales operations, and the significance of tracking in streamlining your operation.  Krystal Diel’s Linkedin…

Lean Sales Leads with Lisa Smith, Head of Sales Operations at Hazel Health

This week, we are joined by Lisa Smith, Head of Sales Operations at Hazel Health. With a passion for sales and operations and a decade’s worth of experience, Lisa discusses the evolving trends in sales and operations, which focused sales activities can help drive growth, and the significance of pre-pipeline…

Making Sales Ops More Actionable with Ethan Trombley, Director of Revenue Operations at Keyfactor

This week, Ethan Trombley, Director of Revenue Operations at Keyfactor, joins us on the Sales Ops Demystified Podcast. Ethan shares intriguing differences between sales and revenue operations and how to shrink complex problems into smaller, more actionable variables. Ethan Trombley’s LinkedIn Keyfactor’s website The journey from finance to revenue ops …

From Sales to Revenue to Business Operations with Nicole Bradshaw, Sr. Director of Business Operations at Parsable

This week, Nicole Bradshaw, Senior Director of Business Operations at Parsable, joins us in the Sales Ops Demystified Podcast. Nicole shares the art of analyzing sales and market trends for growth and strategic business decisions.  In conclusion, Nicole reveals the key attributes to train your teams for performance growth.  Nicole’s…

From Marketing to Rev Ops with Evan Luke, Director of Revenue Operations at VanillaSoft

This week, we are talking to Evan Luke, Director of Revenue Operations at VanillaSoft. Evan shares how his marketing acumen helps him deliver on his rev ops KPIs.   Evan shares how to transform a broken process into a seamless customer experience. Evan’s LinkedIn VanillaSoft’s website From marketing to rev ops …

The Six Pillars of Revenue Operations with Rhys Williams, VP Revenue Operations at Convercent

This week, we are talking to Rhys Williams, VP of Revenue Operations at Convercent. Having worked in both sales and revenue operations, Rhys shares the fundamental difference between these two functions along with what he believes to be the six pillars of revenue operations. Rhys’s Linkedin Convercent’s website Rev ops:…

Technical Sales Operations with Lance Thompson, Technical Sales Operation Manager at SeekOut

This week, we’re joined Lance Thompson, who is currently a Technical Sales Operation Manager at SeekOut. In conclusion, Lance shares many fundamentals to follow throughout the sales cycle.  Lance Thompson’s LinkedIn  SeekOut’s website The art of developing systems from scratch Lance started his journey as a sales coordinator, where he…

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